Contact Info:

Call us at (718) 399-7848

 

Email us at customerservice@geartogooutfitters.com

 

Mailing Address

217 Garfield Place

Brooklyn, NY 11215

Refunds and Exchanges: 

Any item that is in a resellable condition (has not been used or opened), and is in its original packaging, may be returned within 30 days for a full refund.  Any purchased item that is defective can be returned to us for repair or replacement within one year of purchase.  After one year has passed we ask that you contact the manufacturer. 

To return an item in the mail please include a letter letting us know why you are returning the item and whether you are requesting repair, refund, or replacement.  Please also provide us with the name and address of the person who placed the original order and include your receipt.  Shipping must be prepaid (C.O.D. packages will not be accepted).  We will reimburse standard ground shipping rates for items that are defective.

Please mail your returns to:

Gear To Go Outfitters

Returns Department

217 Garfield Place

Brooklyn, NY 11215