We are always glad to assist beginners and experts alike with a purchase or rental selection to make sure you have a great experience. Call us at 866-99-HIKER (866-994-4537) or drop us an email at help@geartogooutfitters.com with your inquiry, contact information and a good time to call you. We're available to you 7 days a week, 363 days a year.  

Our legacy is in New York City, but we handle our rental gear out West these days and ship it cross country.  

Return Shipping Address:
2155 E. University Drive
Suite 112
Tempe, AZ 85281

Customer Service Business Hours:
Monday - Friday -- 9 a.m. to 6 p.m. Arizona Time
Saturdays: 10 a.m. to 4 p.m. Arizona Time
Sundays: 12 - 4 p.m.  Arizona Time
So what is "Arizona Time" - figure 3 hours behind Eastern in the summer; 2 hours behind Eastern in the winter.  At any time, if we aren't in, or can't otherwise get to the phone right at that second, we really would return your call if you leave a message.