Shipping Policy: We ship out your gear within 24-48 hours after receiving your order. Gear is shipped M-F only. If the item you ordered is out of stock you will be notified by email within 24 hours at the email address you provide when placing your order. For rentals, the rental period doesn’t begin until FedEx has delivered the items to you and ends once you select shipper accepts the items for return delivery. To determine this we look at tracking number receive date or postmark.
Standard Domestic Shipping (Orders $99 and under): $20
Standard Domestic Shipping (Orders over $99): FREE*
*Oversized items may require additional shipping fees which will be noted on the item’s product page.
Delivery Policy (NYC ONLY): Delivery is only available within the 5 boroughs of NYC and is FREE for purchases and rentals of $99 or more. There is a $20 fee for orders less than $99. Orders must be placed not later than 5pm on the day before delivery. Delivery time can range from 10 am to 10 pm but you will be given a 2 hour window on the day of your delivery. We cannot enter your home or building and you must meet us on the street to accept delivery. You will receive a call from our driver when we are at your requested delivery address. For rentals, only delivery OR pickup is provided, but an additional trip can be arranged for a fee of $20.